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Refunding site donations

Posted by Merivel Apr 24th 2013 Category: General

I'm just curious what would happen if Spruz or my site closed, would there be anyway to refund the site donations? First choice would to have the money go back to the original donators. Second choice would be to send the money to me as the site owner and I can get it back to the donators. But are there any choices at all?

Thanks in advance for any info you may have on the matter!

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Replies

  • Posted by Randy Jul 27th 2013

    Site donations aren't refundable, and can only be used to pay for services.

    Reply
  • Posted by Rhody Racing Oct 15th 2013

    My buddy just went on the site I created and donated $20 to what he thought was my donation paypal for Game Payware!

    I have deleted your Site Fund Link and added my PayPal Donation Button.

    Not fair he got caught in your Spider Web..

    It was an (HONEST) mistake.

    In the 21st century I hope you will do the right thing here so he doesn't have to go to PayPal for a refund or CC company.

    Thank you,

    Rhody

     

    Reply
  • Posted by Randy Oct 19th 2013

    @Rhody, you could request in a support ticket for a refund, but when you add that element to your site, there is a description given, that "in detail", states exactly what the element is used for, and how the funds can be used. I wouldn't call that a spider web exactly, and the responsibility of passing that information to your members resides with you, because it's your site. I can't say I've ever heard of them offering a refund based on those facts, but you can give it a try by submitting a ticket.

    Reply
  • Posted by Mr Insainty Oct 11th 2013

    ok  may i ask what services they pay for ... i mean like do we control the services or do spurz can we use the funds for say a 3rd paty sevice or a softwear program we need...just asking

    Reply
  • Posted by Randy Oct 13th 2013

    The donations can only be used for Spruz products. For example, paying your hosting plan, or adding an additional feature to your plan like removing the branding, the member subscription module, etc...

    Reply
  • Posted by Mr Insainty Oct 14th 2013

    thank you randy

    Reply
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