Member emails marked as SPAM

My new member email confirmation messages are getting marked as SPAM, primarily for two reasons:

X-Spam-Flag: YES
X-Spam-Score: 4.005
X-Spam-Level: ****
X-Spam-Status: Yes, score=4.005 tagged_above=-999 required=3
tests=[HTML_MESSAGE=0.001, IMEDIA_FROM_NE_REPLYTO=0.3,
MIME_HTML_ONLY=1.105, MIME_QP_LONG_LINE=1.5, SPF_PASS=-0.001,
SUSP_URL_MV=0.1, URIBL_RHS_DOB=1]

 

 

The MIME_HTML_ONLY value and the MIME_QP_LONG_LINE seem to be the only ones that I should be able to fix.

In the new member email template, how can I add a TEXT only section to the template?

And how do I set the email encoding to limit the HTML output line to 74 characters or less?  The offending line seems to be the one with the URL that points to the member's confirmation page back on our site.  I think haveing our top level domain name being 20 characters by itself probably doesn't help with this email limitation.

The existing template looks like this:

 

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
  
  <head>
    <meta content="text/html; charset=windows-1252" http-equiv="Content-Type" />
    <title>Confirm your email for $group_name</title>
  </head>
  
  <body>
    $member_nick, <br />
    This email will help you confirm your email address and includes your login
    information. Instructions on confirming your email
    address.<br />
    <br />
    Your confirmation code is: $confirm_code<br />
    <br />
    Please click the following link to confirm your email address:<br />
    <a href="http://$domain/?page=login&cmd=c&id=$uid&c=$confirm_code">http://$domain/?page=login&cmd=c&id=$uid&c=$confirm_code</a> <br />
      <br />
      If the above link does not format correctly, please copy and paste the link in
      your address bar.<br />
      <br />
      Your login is: $member_email<br />
      <br />
      Your account may be restricted until your email address is confirmed. <br />
      <br />
      You can change your privacy and account settings at <a href="http://$domain/member/?page=settings">http://$domain/member/?page=settings</a> <br />
      <br />
      Remember: $group_name will never ask for your password information. Never share
      your passwords with anyone. You are the only one that should know your password.<br />
      <br />
      We look forward to seeing you!<br />
      $group_name<br />
      http://$domain
      
    </body>
      
    </html>

 

 

 

 

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Replies

  • So I have posted here, hoping someone could help me edit my template, and after waiting 3 days I then opened a support ticket. 

    Does anyone know how to edit Spruz email templates to add a TEXT only block in outbound emails?

    And is it possible to cut an URL up in an email, to limit a single line of text from being over 74 characters?

    I'm not feeling any love here.

     

     

     

    Reply
  • Well... Myself I'm not an expert when it comes to email construction. I have no clue about any of that. What I do know however is that if you want to edit the email, you click on manage site, settings, and then content templates. Then on the left, you'll see the link that says "email templates", and that will give you the option to edit the content of the templates.

    If you've already found that, and can't do what you are aiming to do, then putting in the support ticket will likely get you the answers you are after.

    Reply
  • Thanks Randy, 

    I did open the support ticket.  It has been in "Pending" status since the day I opened it.  I don't think anyone at spruz cares about the outbound emails all ending up in a spam filter.

    The output templates have output variables in them, but I can't locate in any of the help materials a list of what variables are accepted, and whether we can add a text output block to the email template.  The templates appear to be proprietary formatting for spruz, so I don't see where I can self help myself.

    Thanks again

    Reply
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