cancelling subsription

I have been charged via paypal for a website i no longer use so could you please tell me how i can cancel the subscription? Strangely enough, when i go to subscription here, it says i don't have one. This is the URL:

http://noborders.spruz.com/home.htm

I would appreciate any help you could give me. Thank you.

 

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Replies

  • If you go to Paypal's website and log into your account, you'll find a place to cancel any subscription style payments you have set up. That would definitely stop the billing. 

    Steps:

    1. Log into Paypal's site under the account in question.

    2. Click on the link that says "My profile".

    3. Click the link on the left side that says "My Money".

    4. At the bottom, you'll see where it says "My pre-approved payments". On the left side of that is a link that says update. Click it, and you'll see a list of all the subscription style payments you have set up. They will say things like active, inactive, cancelled, etc.. Click on the active one for spruz, and cancel it. 

    Hope that helps. 

    Reply
  • Hi Randy -

    I just tried that but i don't see any pre-approved payments for my present paypal account. I used to have another account linked to a different email address but i deleted it. I can't understand how Spruz got this charge through. I have sent a support ticket from my website so i'll let if that sheds some light on this. Thanks for you help.

    Reply
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