Why has my website been disabled and you won't reply?

I tried login on to my website the other day and it was not available. Instead i get a message saying i don't have a website with you? I came searching for answers and saw a post of yours where you stated free sites had been taken offline due to some people abusing their sites with spam, etc....In your post you said if we contact you with our site name/address you can unflag it and put it back up online. I put in two support tickets now asking for you to put my site back up but with no reply? My website is: 

http://onysplace.spruz.com

 

Your help and quick response would be much appreciated, thanks.

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