SUPPORT

I TRIED TO SEND A SUPPORT TICKET AND GOT THIS ANY ONE KNOW WHAT THIS MEANS

Support

The message was undeliverable. All servers failed to receive the message
.execute()
{
  Trying server mail:mail.spruz.com
  <- 220 netmail.spruznet.com ESMTP MailEnable Service, Version: 0-6.53- ready at 07/24/13 07:55:16
  -> EHLO Spruz-06.spruz.local
  <- 250-netmail.spruznet.com [108.174.56.7], this server offers 4 extensions
250-AUTH LOGIN
250-SIZE 5120000
250-HELP
250 AUTH=LOGIN
  -> AUTH LOGIN
Sending authentication data..
 <- 504 Invalid Username or Password
Authentication failed.
  mail.spruz.com failed..
  No socket for server. ConnectToServer()
  1 of 1 servers failed
}

Ticket Number 108254 has been added.

Remember to add Spruz.com as a safe sender so you don't miss our reply to your ticket.

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Replies

  • I cannot put a Support Request in because it keeps asking me to enter my email address and confirm it. I receive a code to enter when verifying my email address and it still will not accept it. EXTREMELY FRUSTRATED!

    I have sent 3 emails to david@spruz.com and have left 3 phone messages to 865-566-0251 with no return emails or calls. The reason I am trying to contact Spruz is to change my Domain Name to the Domain that I just purchased.

    WHAT DO I NEED TO DO TO GET SOMEONE FROM SPRUZ TO CONTACT ME????

    My Domain Name that I registered with is: jointeamsuperstars.com! 

    Reply
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