Sorry Jeb I did not see your post until today.
We were on Socialgo platform 1, Sg said they were going to upgrade to a better platform with the option of transferring all data with an migration tool.
Platform 1 was daily bombarded with spammers, plus needed upgrades.
For over one year and half, it was lies, month after month that the platform was near completion.
When it was finish, the new platform had no migration tool, anyone who was on the old version 1 platform, had to start over from scratch on the new one.
This post link was the problems.
Reinventing the Wheel - A Full Review of SGV2
http://help.socialgo.com/entries/20738821-Reinventing-the-Wheel-A-Full-Review-of-SGV2