Accessing My Website With My Domain Name

I had the free trial with Spruz.com but my domain name www.ndgd.org was already hosted by another company. The problem I have now is how to make my website come up with my domain name www.ndgd.org instead of www.ndgd.spruz.com. I paid the right amount to have that but I can't get to spruz.com to give me the needed information to give to the company that host my site to configure it for me. I've put so many tickets but no response. I even paid the required $10 dollars to make them treat my ticket but no help. I'll be very grateful if someone could help.

Thank you.

ndgd.org

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Replies

  • Lot's of luck with that...

    Reply
  • NDGD, I looked into your support history and see that you requested the domain change on the 11th of March and within a few hours the changes were made on our end and we replied to your ticket with the information and instructions needed for you to make the changes with your domain provider needed to point your domain. 

    So far, it looks like you have not yet correctly setup your domain settings as instructed. Please look back in your support history and you will see the instructions for pointing your domain. Be sure you are not simply forwarding your domain, as you are now, but instead setup the A records with your domain provider as instructed.

    Reply
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