We have removed the limitation on support tickets due to the move to premium services. This allows you to request help without having to worry about running out of ticket requests and we are trying out a new live chat program for Sales and Support requests. If all goes well you will be able to count on live chat for your quick questions about your site, or upgrading, we are also looking for volunteers to help with live chat in exchange for free service. To inquire about this email jobs [at] spruz.com
We are happy to report we have fixed an issue with the forum thread view that has greatly increased the speed of the thread view. We have brought the daily average load time from 7.5 seconds down to 1.1 seconds based on our reporting.
On our own forums we have reset most forums due to the start of our new premium only offering. You can visit our forums at http://www.spruz.com/forums to post about your site, help requests, or just to say hi. We also have a suggestion forum that we will be looking at weekly for new additions we can make to our platform.
